Case Study – Facebook

GPL was founded in the year 1948 and soon came of age as one of the leading suppliers of Wire Rope Suspension Kits, Lampholders, Lamp Bases, Brass Components and much more. One of our mentionable projects was working with Facebook with whom we were associated as manufacturers, our scope limited to supplies only.

The Client 

Facebook, is a multinational technology conglomerate, headquartered in California. We had the immense pleasure of working as their wire rope suspension kit suppliers for the office located in the financial capital of the nation, Mumbai.

The Project

GPL considers itself as a services and solutions company and not just suppliers of wire suspension kits. Hence, our project association with Facebook involved supplying a total of 3000 wire suspension kits which required to be supplied over a period of 3 months. However, the challenge was to receive approval for GPL made products including projecting a mock-up at site.

GPL Solution 

We worked closely with the Facebook team and dedicated ourselves to working with each influencer in the value chain, making sure that our products were approved in order to emerge as one of the lowest bidders. We achieved our goal of completing the entire supply within 1 week of receiving the final Purchase Order from the clients. The project progression was completed over 3 phases and the clients received all the materials just in time.

The Outcome 

Over the course of the project, we were able to build a strong relationship with the client. What initiated as a small order for us, transformed itself into a much larger account which we were able to build through our commitment towards customer trust and satisfaction. Our client was beyond satisfied with our products and services, the quality of the deliverables and they were most satisfied with the commercials. It was indeed one of theworthwhile projects that we were involved in and feel really proud to have been able to participate in it.