Case Study – Dell

Case Study - Dell

As manufacturers and suppliers of Wire Rope Suspension, Cable and Wiring, Lampholders, Brass Components, Lamp Bases, and much more, GPL , we have our own state-of-the-art production facilities and well-equipped R&D and QA lab to cater to the needs of our valued clients.

The Client 

One of our esteemed clients has been Dell, a company which develops, sells, repairs, and supports computers and its related products and services. Our aim was to provide exceptional quality wire suspension kits so that safety of the installations were adhered to with utmost importance.

The Project 

We worked with Dell as manufacturers with our scope limited to supplying solely. Our project involved supplying them with a total of 10000 wire rope suspension kits to different projects in various locations, spread over a time period of 8 months.

The challenge faced in this project involved getting the GPL made products approved for the project. This further led to the demand to work with the complete value chain, including showcasing a mock-up at site.

The Solution 

GPL solution devised an indigenousplan of working with each influencer in the value chain. As suppliers we ensured that our manufactured products are in approval which would aid us as the lowest bidder.

Within two weeks from receiving the commercially completed Purchase Order, we supplied a total of 10000 wire rope suspension kits spread over 3 different projects in various locations. The project progression was completed over 3 phases and the clients received all the materials just in time.

The Outcome 

Our dedicated team at GPL worked within an extremely tight timescale. Our team put in all their hard work and effort to execute the project so that our clients receive ultimate customer satisfaction. We were highly satisfied for being able to keep up with our values and commitment and received positive feedback from our esteemed clients about their satisfaction regarding our services, deliveries, quality of our products, and most importantly with the commercials.

It was indeed one of our worthwhile projects that we were involved in and feel proud to have been able to participate in it.


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